WISH LIST FOR CFPB’S DIRECTOR CORDRAY
But even a small percentage of errors can affect millions. The CFPB should assure that reports are accurate and errors easily fixed.
Credit bureaus now generally have 30 days to investigate a complaint. They also must forward “all relevant information” to the creditor that furnished the disputed material. But the National Consumer Law Center in Boston says this information is typically boiled down to a numerical code that may include a sentence or two about the consumer’s complaint.
Wish list for new director of Consumer Financial Protection Bureau.